Business Manager - Operations Service Delivery
Manager in operations for service delivery, meeting business goals. Capabilities in the areas of scheduling, tasks and workflow tracking, and inter-department communication. I have held positions whereby I facilitated department teams and field staff while providing improvements and quality customer service.
Skill Sets:
· I work with companies to ensure effective operation of service departments in providing on time delivery to clients while achieving revenue growth.
· Excel in dynamic project planning and team leadership as well as optimizing operations and customer service.
· Ability to plan, facilitate, and manage all project aspects from evaluation and development to implementation.